The Best Holiday Business Practices
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Dec. 2, 2022, noon
The Best Holiday Business Practices
The Best Holiday Business Practices - Effectively operating your business over the holidays
While family and friends gather all around the world this month, can you afford to put your business on hold? Brooke Bergman from the Allied Business Network answers the most critical question in human resources around the end of the year – what is the best way to operate your business when employees go home for the holidays?
Here are the top tips for effectively managing your business over a busy holiday season:
- Offer time off with remote check-ins in cases of emergencies – When remote work is more common than ever, business managers have started to opt for time off during the holidays with the contingency that quick check-ins are compulsory to make sure no large issues pile up.
- Be up front with available service coverage with your clients – Customers get it! They understand and respect weaning availability during the holidays, especially when they are given forewarning and you have planned for easy methods of communication in cases of emergencies. See our article on ‘Holiday Outages and Office Closures’ for inspiration in sending this alert.
- Use short shifts and an on-call schedule – Reviewing the previous year’s volumes during the holidays allows business to plan accordingly. Offering the option to work half days or creating short shift schedules amongst departments is usually enough coverage to handle client questions and services.
- Be flexible and allow time off – Many have families and out-of-town plans this time of year. Allowing flexibility in taking time off helps employees come back refreshed for the new year.